Human Resources: Test 1

10 questions · 15 minutes · scoring and calculator rules shown before you begin

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Human Resources Test 1: questions and answers

Take the test first if you want an honest score. The answers and solutions below are folded away until you open them.

  1. 1. The process of searching for prospective employees and encouraging them to apply for jobs is called
    1. Selection
    2. Placement
    3. Induction
    4. Recruitment

    Reference: q-4ef4bf38-100 · Report this question

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    Answer: D. Recruitment

    Recruitment attracts applicants; selection then chooses among them.
  2. 2. In Maslow's hierarchy of needs, which needs are at the lowest level?
    1. Self-actualisation needs
    2. Safety needs
    3. Esteem needs
    4. Physiological needs

    Reference: q-e291f7bb-69 · Report this question

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    Answer: D. Physiological needs

    Physiological needs such as food, water and shelter form the base of the hierarchy.
  3. 3. The two-factor theory of motivation was proposed by
    1. Abraham Maslow
    2. Douglas McGregor
    3. Victor Vroom
    4. Frederick Herzberg

    Reference: q-aca8ea30-52 · Report this question

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    Answer: D. Frederick Herzberg

    Herzberg distinguished between motivators and hygiene factors.
  4. 4. Theory X and Theory Y were proposed by
    1. Henri Fayol
    2. Frederick Herzberg
    3. Douglas McGregor
    4. Elton Mayo

    Reference: q-b23e08fb-39 · Report this question

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    Answer: C. Douglas McGregor

    Douglas McGregor described the two views of workers as Theory X and Theory Y.
  5. 5. A written statement of the duties and responsibilities of a job is called a
    1. Job specification
    2. Job evaluation
    3. Job description
    4. Job rotation

    Reference: q-d46d8326-76 · Report this question

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    Answer: C. Job description

    A job description lists the duties; a job specification lists the qualities needed in the person.
  6. 6. In a 360-degree appraisal, feedback about an employee is collected from
    1. The employee only
    2. Superiors, peers, subordinates and customers
    3. The immediate superior only
    4. The HR department only

    Reference: q-8f10eb16-72 · Report this question

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    Answer: B. Superiors, peers, subordinates and customers

    Feedback comes from all those who work with the employee.
  7. 7. Who is known as the father of scientific management?
    1. Max Weber
    2. Henri Fayol
    3. Peter Drucker
    4. F. W. Taylor

    Reference: q-87a6739d-53 · Report this question

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    Answer: D. F. W. Taylor

    Frederick Winslow Taylor is known as the father of scientific management.
  8. 8. The concept of Management by Objectives (MBO) was popularised by
    1. Elton Mayo
    2. F. W. Taylor
    3. Abraham Maslow
    4. Peter Drucker

    Reference: q-4281829c-65 · Report this question

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    Answer: D. Peter Drucker

    Peter Drucker set out MBO in "The Practice of Management" (1954).
  9. 9. The process of introducing a new employee to the organisation and the job is called
    1. Induction
    2. Recruitment
    3. Retrenchment
    4. Promotion

    Reference: q-962d99f9-84 · Report this question

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    Answer: A. Induction

    Induction, or orientation, helps a new employee settle in.
  10. 10. The Hawthorne experiments were conducted under the leadership of
    1. Henri Fayol
    2. F. W. Taylor
    3. Douglas McGregor
    4. Elton Mayo

    Reference: q-19c0388f-65 · Report this question

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    Answer: D. Elton Mayo

    Elton Mayo led the Hawthorne studies on human relations at work.

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